September 11, 2025
業界トレンド
How to Combat E-commerce Returns during the Holidays
Holiday gifts are returned at a far higher rate than regular purchases — up to 35% for e-commerce. In 2021, UPS predicted a 23% increase in returns over 2020, the eighth year in a row with an increase. There is every indication that 2022 will be the ninth. Let's talk about how you can lower that number while simultaneously making every return a potential opportunity for repeat business.