Product Features

Tangiblee Enhances EMEA Response Time with New Data Center

Tangiblee

Kenzie Wilson

October 26, 2023

Tangiblee Enhances EMEA Response Time with New Data Center

Active Geo-Replication allows companies to maintain a continuously synchronized secondary database, alongside their primary database. This feature provides swift disaster recovery for individual databases during large-scale outages or regional catastrophes, thereby safeguarding your data. Additionally in the event of a primary database failure, the system can seamlessly switch over to the secondary database.

Until recently, Tangiblee exclusively operated out of one data center located in the western United States*. This setup adequately served our clientele when it was US-centric, but as we continued to expand our customer base into the EMEA (Europe, Middle East and Africa) market it necessitated an accommodation for the increased traffic originating from the region.

In response to this growing demand, our talented development team established the secondary data center, which was thoughtfully designed to cater to the increased traffic from EMEA users. EMEA users are now seamlessly redirected to the new data center where they experience increased response times.

This additional data center also provides Tangiblee with additional flexibility so that we may scale our offerings according to the region's needs.

Beyond the immediate performance enhancement, the supplementary data center offers Tangiblee greater flexibility to tailor our offerings to the specific needs of the region. We have and will continue to place a high priority on the speed and efficiency of our immersive commerce experiences, ensuring the highest performance for our clients’ e-commerce websites.

Tangiblee prioritizes the response time of our experience to ensure that it doesn’t hinder the user experience on our client’s e-commerce sites. We do and plan to continue prioritizing this to ensure our experience is operating at 100% across the globe.

To learn more about this improvement, reach out to your account executive.

*Exception for the AR servers in the EU for GDPR restrictions.

Product Features

Introducing: Multi-Category Look Builder

Read the Story

If you have a wide variety of jewelry to choose from but no ability to showcase them together, look no further! Introducing our Multi-Category Look Builder, a solution for accommodating accessory visualization across multiple categories for desktop and mobile.

How it works: for customers

We've combined Look Builder functionality to allow for stacked bracelets, rings, and watches that can be viewed directly on models. Customers can work from pre-selected stacks or build their own from the ground up, adding the full stack directly to their cart. Individual items can still be added, removed, or swapped seamlessly; product dimension info and zooming in or out is also supported.

How it works: for retailers

Our embed integration works directly on the PLP (product listing page) to curate jewelry stacking. Here are some customization options available for retailers:

Choose the number of items from each category to display in stacking mode (e.g. 3 rings, 2 bracelets, and a watch).
Enable a single item or stacking mode by default when the widget is opened

This feature is ideal for retailers with a broad catalog of jewelry who want to showcase how their pieces look in tandem—sometimes a vision of bracelets, bangles, and rings doesn't hit a customer with an emotional impact until they can visualize the full stack in one place.

We understand the power of visuals and aesthetics—let us bring your creative vision directly to customers, eliminating the frustrations of hunting down and adding five individual pieces to a cart or the frustration of figuring out if a particular piece meshes well with others.

Supported Retail Categories

The following retail categories will be supported:

Watches (1 max)
Necklaces (1 max)
Bracelets (2 bracelets, can be more depending on the drag line length)
Rings (up to 3)
Earrings (including stacking)
Pendants (including stacking)
Brooches (including stacking)

Limitations and Specifications

Multi-category stacking does not currently support the following features:

Free dragging: Users will only be able to place products on pre-defined hotspots
VTO/On Me capabilities
Color selection

These features mentioned above are on our roadmap—we’ll keep you posted once they’re made available.

‍Note: For clients not using SFCC or Shopify who want to enable Look Builder, multi-SKU cart bundling should be requested separately. Clients using other e-commerce platforms may need to discuss additional integration steps with our team.

Get in Touch

Still have questions about multi-category stacking? Send us a message with our contact form. Want to see how our solution looks on your PLP? Schedule a demo with us.

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