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Reduce Bag Returns from Sizing Confusion: The Power of “What Fits Inside” for E-commerce

Tangiblee
Tangiblee
  |  
June 8, 2025
Reduce Bag Returns from Sizing Confusion: The Power of “What Fits Inside” for E-commerce

Stop Losing Sales to Size Confusion

If you sell bags online — handbags, backpacks, totes, or even luggage — you’ve likely experienced the same issue:

Shoppers love how the bag looks but return it because it didn’t fit what they expected or the photos of your catalog are flawless: the 360° spin looks excellent. The dimensions are listed. They hit “buy.” And then, the return hits your inbox.

“Didn’t fit my laptop.”

“Smaller than I thought.”

“Not what I expected; looked bigger/smaller.”

Sound familiar? It’s one of the top reasons for returns in the bag category.

You can prevent non-intentional returns when your customer wants a bag that is just not the bag they expected to receive.

Tangiblee has a feature answer to this question.

What Fits Inside (WFI) by Tangiblee works to create the full contextual answer for the customer question while buying bags online.

You can offer beautiful 360° spins if you have 3D models for all your catalog, add detailed measurements to the description.  But none of those answer the shopper’s fundamental question:

“Will this fit my laptop, charger, water bottle, and everything I carry daily?”

The result? Confused customers. Unexpected returns. Lost revenue.

Many brands try to solve this by shooting lifestyle images of bags filled with daily-use items. While helpful, this approach has serious drawbacks:

  • You’ll need a new photoshoot for every new bag
  • It’s costly and time-consuming—especially with catalogs of 1,000+ SKUs
  • Seasonal collections and new sizes require repeating the entire process

It’s not scalable. And that’s where Tangiblee’s solution changes everything.

The Scalable Fix: Tangiblee’s “What Fits Inside” (WFI) & WFI Premium

Tangiblee’s WFI and WFI Premium are powerful e-commerce tools that visually show shoppers what fits inside a bag without costly photography.

Instead of relying on static, manually shot images, WFI leverages interactive visual content that accurately represents the items inside your bags. All based on your website imagery.

What is WFI?

WFI (What Fits Inside) brings the in-store experience online. It helps shoppers understand the actual capacity of your products using interactive visuals with real-world items.

Key Benefits:

✅ Works across all bag types: handbags, suitcases, backpacks, totes, etc.

✅ No photography required for daily items

✅ Accurate volume & capacity metrics

✅ Integrates easily as a pop-up or embedded module. Don't make consumers search for an answer—let them look and buy without hesitation.

Results:

  • +17.21% lift in Add-to-Cart rate
  • +63.42% boost in engagement

What is WFI Premium?

WFI Premium is a separate, enhanced version that adds rich functionality to increase conversions and upsells.

Premium Features:

  • Purchasable items inside the bag — then you can add them directly to the cart
  • Use curated sets (e.g., “Work Essentials”) or create your own
  • Magic Fill button for one-click packing suggestions
  • Fully customizable UI to match your brand

Business Impact:

  • +11.07% increase in Add-to-Cart rate
  • Helps shoppers “pack” the bag virtually and buy with confidence
  • Enables cross-selling of accessories and companion products

Why It Matters for Large Catalogs

With Tangiblee's WFI, you eliminate the need to:

  • Shoot dozens of items inside every bag
  • Stage new sets for each collection
  • Continuously reshoot for new sizes or shapes
  • Make your customer search for the additional product describtion

Instead, one scalable experience works across your entire product catalog, no matter how often your lineup changes.

What Fits Inside is Perfect for:

  • Fashion & handbag retailers
  • Travel and luggage brands
  • Backpack and school gear sellers
  • Any e-commerce store with high return rates due to size issues

Give Your Shoppers the One Thing They Want

Most shoppers don’t return their bags for no reason.

They returned them because they didn’t fit what they needed.

Tangiblee's WFI and WFI Premium answer that question — at scale, without costly photo shoots, and with measurable results.

Schedule a Demo

Frequently Asked Qustions

No. Virtual try-on adds a visualization layer on top of a product; it doesn't replace accurate product data or existing imagery. In a quality-checked pipeline, the brand's existing product photo is actually the foundation the result is built from.

It places the brand's real 2D catalog photo of the item onto a hand, wrist, or ear from a reference photo, rather than generating a new image of the product from scratch. The item's proportions and details come from the actual product photo; the AI handles scale, angle, and blending onto the shopper's photo. This is different from older try-on technology, which mapped a manually built 3D or 2D asset onto the shopper using fixed geometric rules, and different from generic AI image generators, which typically synthesize the product rather than place a real photo of it.

We recommend supporting the launch with a dedicated email announcing the new feature, ideally featuring an animated GIF that demonstrates the experience in action and links to a category page with VTO-enabled products.

To build broader awareness, homepage visibility is also important. Banners or other prominent placements can help introduce the feature to more visitors and encourage trial.

We also suggest adding a short explanation of how the feature works. Even when the experience is simple, some shoppers may benefit from a little extra guidance before they feel comfortable using it.

Finally, we recommend promoting the new capability across social media and user-generated-style content so that more of your audience is exposed to it and encouraged to engage.

Bring Your Catalog to Life

Experience the power of interactive product content.