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Why Managed Integration is the preferred integration type for clients

Here is a quick explanation as to why Managed Integration is the preferred integration type for clients

While we do offer the Semi-Managed integration type, we find that in 99% of cases where chosen, the client ultimately switches / reverts back to the Managed integration. Semi-Managed integration places all the responsibility on the client, and their 3rd parties and their maintenance. As such, this reduces Tangiblee’s ability to provide the maximum amount of value for both service level and management.

For example, with the Semi-Managed integration, we won't be able to:

  • Pivot quickly to support you in reactive changes requests (i.e. if SKU ID changes, we won't know and will have to rely on your team's proactive outreach)
  • Know the root cause of problems (*since the code is stored on the client side, TNG won't be able to know the exact location of an issue...)
  • Debug ("")
  • Set up analytics (after the changes in the events without timestamps, we would be required to reset the analysis from scratch)

NOTE: These items are among the most common issues with Semi-Managed integration; please let review carefully with your team and consider all of these possiblities before letting us know how you'd like to proceed.